PRIVACY POLICY

1.Information We Collect

We may collect information that you voluntarily provide to us when you:

• Complete a contact or inquiry form;
• Request a consultation or appointment;
• Request information about insurance or financial services;
• Communicate with us by email, telephone, text message, or other means; or
• Otherwise contact or interact with us.

Depending on the nature of your inquiry, information we collect may include:

• Name;
• Email address;
• Telephone number;
• Zip Code
• General information about your insurance or financial needs;
• Information you voluntarily provide regarding your financial circumstances; and
• Other information you choose to provide.

Please do not submit Social Security numbers, account numbers, passwords, medical records, financial account credentials, or other highly sensitive information through a general website contact form. If such information is required to provide a service, we will provide an appropriate secure method for submitting it.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies and similar technologies.
This information may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Date and time of your visit;
• Referring website;
• General Website usage information; and
• Other technical information about your interaction with the Website.

We may use this information to operate, maintain, secure, and improve our Website and to better understand how visitors use our services.

3. How We Use Your Information

We may use your personal information to operate this website and deliver services you have requested. We may also use your personal information to inform you of other products or services available from Verity General Insurance Agency.

4. Insurance and Financial Information

If you choose to pursue insurance products or services through us, we may collect additional information necessary to evaluate your needs, provide recommendations or services, process applications, and satisfy applicable legal and regulatory requirements.Depending on the services you request, this information may include financial,employment, insurance, health, or other information relevant to your application or financial circumstances.
Information collected in connection with insurance or financial services may be subject to additional privacy protections and notices required by applicable federal or state law.Where appropriate, we will provide separate privacy notices or disclosures that apply specifically to information collected in connection with those services.

5. How We Share Information

Verity General Insurance Agency does not sell, rent or lease its customer lists to third parties.
We may share personal information when reasonably necessary to provide requested services, operate our business, or comply with applicable law.
Depending on the circumstances, information may be shared with:

• Insurance companies and carriers;
• General agencies, managing organizations, or other trusted business partners;
• Service providers who assist us with business operations;
• Technology, website hosting, scheduling, and communication providers;
• Professional advisors, such as attorneys, accountants, and compliance
  professionals;
• Government agencies, regulators, or law enforcement when required or permitted
  by law; and
• Other parties with your authorization or as otherwise permitted by applicable law.

6. Financial Services Privacy

Certain financial products and services may be subject to federal and state privacy laws,including the Gramm-Leach-Bliley Act (GLBA) and applicable state privacy laws.When required,we will provide you with a separate Privacy Notice describing our information-sharing practices and your rights regarding nonpublic personal information.
If you become a customer of ours, the applicable privacy notice provided to you in connection with our insurance or financial services will control to the extent it differs from this Website Privacy Policy.

7. Cookies and Similar Technologies

Our Website may use cookies, pixels, analytics tools, and similar technologies to:

• Keep the Website functioning properly;
• Remember preferences;
• Understand Website traffic and usage;
• Improve Website performance;
• Measure the effectiveness of marketing; and
• Help protect the security of the Website.

You may be able to control cookies through your browser settings. Disabling certain
cookies may affect the functionality of the Website.

8.Third Party Service Providers

We may use third-party companies to assist with Website hosting, analytics, scheduling,communications, security, marketing, and other business functions.
These providers may have access to personal information as necessary to perform services on our behalf.They are expected to handle information in accordance with applicable law and their contractual obligations.

9.Third-Party Websites

Our Website may contain links to websites operated by third parties, including insurance carriers, financial institutions, product providers, social-media platforms, or other organizations.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

10. Communications and Marketing

If you provide your contact information, we may contact you regarding your inquiry, requested services, appointments, applications, or other business-related matters. Where permitted by law, we may also send information about products, services, educational resources, or other offerings that may be of interest to you.
You may opt out of marketing emails by using the unsubscribe instructions included in the communication.
Opting out of marketing communications will not prevent us from sending communications necessary to provide services or respond to your requests.

11.Text Messages

If you separately consent to receive text messages from us, we may use your telephone number to send appointment reminders, service-related communications, or other messages consistent with your consent.
Message and data rates may apply. Message frequency may vary.
You may opt out of text messages at any time by following the instructions provided in the applicable message.

12. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. As a result, while we strive to protect your personal information, you acknowledge that 1) there are security and privacy limitations inherent to the internet which are beyond our control; and 2) security, integrity, and privacy of any and all information and data exchanged through this site cannot be guaranteed.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, maintain business records, comply with applicable legal and regulatory requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.
Information related to insurance and financial services may be retained for periods required by applicable laws and regulations.

14. California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable California law, including the California Consumer Privacy Act, as amended.Depending on whether and how the law applies to our business and your information, you may have rights concerning certain personal information, including rights to:

• Know or request information about personal information we collect, use, or
  disclose;
• Request access to certain personal information;
• Request correction of inaccurate personal information;
• Request deletion of personal information, subject to applicable exceptions;
• Opt out of certain sales or sharing of personal information, where applicable; and
• Receive equal treatment for exercising applicable privacy rights.

Certain information may be exempt from these rights or governed by other privacy laws, including information subject to federal financial privacy laws.

To submit a privacy request, contact us using the information below.

Email: info@veritygia.com
Phone: (877) 488-7744
Mail: 9245 Laguna Springs Dr, Ste 200, Elk Grove, CA 95758

We may need to verify your identity before processing certain requests.

15. Children’s Privacy

Our Website is not directed toward children under 18, and we do not knowingly collect personal information from children under 18 through the Website.
If we learn that we have inadvertently collected personal information from a child under 18, we will take reasonable steps to delete that information.

16. Do Not Track

Some browsers provide a “Do Not Track” feature. Because there is not currently a universally accepted standard for responding to these signals, our Website may not respond to all browser-based Do Not Track settings.
Where required by applicable law, we will honor legally recognized opt-out preference signals.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the bottom of this Privacy Policy. We encourage you to periodically review this page for the most current version.

18. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Verity General Insurance Agency
9245 Laguna Springs Dr, Ste 200
Elk Grove, CA 95758
Email: info@veritygia.com
Phone: (877) 488-7744
Website: veritygia.com

Last Updated: September 14, 2026